Our history

Due to our dynamically expanding clientele, from 2007 we continued our call center activity as an independent organization, and in 2009 expanded our range of services further and became a contact center offering a multitude of solutions.

Our journey

Our company was established as a sub-unit of the fully Hungarian-owned Prohome, founded in 1997.

Due to our dynamically expanding clientele, from 2007 we continued our call center activity as an independent organization, and in 2009 expanded our range of services further and became a contact center offering a multitude of solutions.

Since then, we have become one of the most efficient and dynamically developing players on the Hungarian market – and we can attest this with figures.

Close to 1 billion HUF revenue in 2014

More than 400 workstations

5 million client contacts annually

Uniquely amongst contact centers, we enjoy the background support of an entire company group, in the complete spectrum of sales, marketing, communication, and customer service activities!

The secret of our success

We are driven by three principles:

  • Uncompromising professionalism, demanding professional knowledge and skills with a sound basis
  • Respecting the importance of added human value
  • Creating service packages tailormade to the needs of our Clients

These guarantee the professional success of our Clients – which is our success, too!

In addition to feedback from our satisfied Clients the fact that our system works is also proven by professional recognitions! We have won the Call Center of the Year award in the outsource telemarketing category in three consecutive years:

2010: Excellent Call Center of the Year - outsource telemarketing category

2011: Excellent Call Center of the Year - outsource telemarketing category

– successfully defended our title!

2012: Excellent Call Center of the Year - outsource telemarketing category

- in addition to this triple we have also won the BEST OF CALL CENTER award, on the basis of our combined results in the sales and customer service areas!

Who and what lies behind our successes? Experienced campaign managers, supervisors and mentors; a highly trained, loyal and proven team of operators; tailormade quality control system, competitive prices and the necessary ISO certification…

Our partner companies

Brightly Kommunikációs Ügynökség Kft.

  • Classic ATL, BTL and online agency tasks
  • Event marketing, PR solutions
  • Corporate communication services

Profield Kft.

  • POS marketing and shelf service solutions
  • POS logistics and packaging base
  • Sales outsourcing

Prohuman 2004 Munkaerő Szolgáltató és Tanácsadó Kft.

  • Temporary personnel
  • Employment agency
  • Comprehensive HR services