Professional knowledge with human values and an innovative approach. Three pillars underlie each of our services. Give us a try and enjoy the experience of guaranteed quality provided by our team, triple award winner of "Év Kiváló Call Centere" (Outstanding Call Centre of the Year).
Our company is committed to delivering high quality customer service and maintaining customer satisfaction consistently. Protocall's call centre service provides support for us to achieve these goals. In addition to providing quality service, their professional activities also focus on finding novelty, participating in professional forums, and integrating their experience from here into their daily work.
It is very important for Telenor to work with a partner who can unconditionally be entrusted with all tasks, and is capable of creating value beyond dry sales numbers to make our customers even more satisfied with our services.
These needs have been taken care of by Protocall from the first moment, and the nearly 10 years long continued collaboration is the best proof of our high level of satisfaction.
They are reliable, fast, accurate and flexible. We love working with them.
The efficient and successful collaboration between Praktiker and Protocall is based on a continuous dialogue, the ability to think cooperatively, and a customer-friendly, customer-oriented approach.
P – productive
R – reliable
O - operator-friendly
T – trained
O – on our toes
C – competent
A - active
L – longstanding
L – limitless
We are one of the largest call centres in Hungary with more than 500 workstations, 7 million customer contacts established per year in at least 10 languages, and three consecutive years winning the award "Év Kiváló Call Centere" (Outstanding Call Centre of the Year); we are co-founders and patrons of the National Customer Service Conference, or CONTACT.
But these are "just" numbers and facts. Besides our professional maximalism, every aspect of our story has always been imbued with faith in people, social solidarity, and the motivation to provide the fullest possible service to our clients since 1997. We hold these core values dear, just as much as we are proud of our market position and of our professional performance.
All you have to do now is look at our open positions, pick the one you like the most, and apply through the Profession interface. It's that simple.